Choose compassionate, reliable carers you can trust, who put people first.
Selecting the right home‑care provider can feel overwhelming. At Cheltenham & Cotswold Care, we make that decision easier by focusing on what truly matters: trust, dignity, compassion, and consistency.
Carers who care deeply
Every member of our team is fully trained, experienced, and chosen for their empathy as much as their expertise.
Personalised, not “one‑size‑fits‑all”
We take the time to understand each person’s needs, routines, and preferences so care feels natural, respectful, and truly supportive.
Consistent, reliable support
Continuity matters. We focus on building long‑term relationships so families always know who is coming through the door.
Quality assured through ongoing training
Our carers stay up to date with best practices, ensuring safe, professional, and compassionate care at all times.
Our approach to care
Our philosophy is simple:
Listen first. Support second. Always respect the individual.
We deliver care that feels personal, respectful, and empowering. Every care plan is built around the individual not the person. Initial enquiry, we will not ask for your dates and times.
Our process is designed to be simple, transparent, and stress‑free from the initial enquiry through to ongoing care and support.
If you’d like to know more or book a free assessment, our team is here to help. We’ll guide you through each step, making the process simple and the care exceptional.
1. Initial Enquiry
Whether you contact us by phone, email or through our website, our friendly team will take the time to understand your situation.
We’ll ask a few gentle questions about:
The type of support you’re looking for
Your preferred times and days
Any specific needs or preferences
Your location
There’s absolutely no obligation, just a helpful conversation to guide you.
2. Free Care Assessment
Next, we arrange a face‑to‑face assessment at your home (or hospital if you’re preparing for discharge).
During this visit, we will:
Learn more about your daily routines
Understand your health, mobility and personal care needs
Discuss your goals and what matters most to you
Involve family members or advocates if you wish
Conduct a basic home safety review
This allows us to create a care plan that is genuinely person‑centred.
3. Your Personalised Care Plan
Using everything we’ve learned during your assessment, we’ll design a tailored care plan that clearly sets out:
What support will be provided
How and when visits will take place
Your preferences and routines
Any risks and how we manage them
Your desired outcomes
You will always have full control over your care plan and we’ll review it regularly to keep it up to date.
4. Matching You with the Right Carer
We carefully match you with carers based on:
Skills and experience
Personality
Compatibility with your needs and preferences
Continuity - seeing the same familiar faces routinely
Our carers are fully trained, DBS‑checked and supported by our management team.
5. Care Begins
Once everything is agreed, your care begins.
Our carers arrive on time, follow your care plan and provide support with respect, dignity and compassion.
We are committed to promoting independence, supporting you to do as much as you can, while offering help where needed.
6. Ongoing Support & Regular Reviews
Your needs may change over time and we are here to adapt with you.
We provide:
Regular check‑ins
Scheduled reviews of your care plan
Open communication with you and your family
Immediate response to concerns or changes in condition
We believe great care is built on listening, improving, and working together.
Our Care Services
At Cheltenham & Cotswold Care, we believe care isn’t just a service, it’s a relationship.
We go beyond tasks to bring comfort, reassurance, and genuine connection into every visit. To ensure that we deliver this level of care, we can offer a comprehensive range of home‑care designed to support comfort, independence, and wellbeing.
Companionship & Social Support
Warm, friendly companionship to provide reassurance, conversation and emotional support. Whether it’s sharing a cup of tea, enjoying a walk or attending appointments, our carers are there to brighten each day and reduce loneliness.
Domestic Services
Practical help around the home, including light housekeeping, laundry, shopping and meal preparation. These services help maintain a safe, clean and comfortable living environment.
Daily Care Support
Flexible daytime care to assist with personal routines, medication reminders, meals, activities and outings, helping clients stay active and engaged while remaining independent at home.
Waking Night Care
Dedicated overnight support with a carer awake throughout the night, providing reassurance, monitoring and assistance whenever it’s needed.
Sleeping Night Care
Overnight care with a carer present to offer support if required, ensuring peace of mind for clients and their families.
Get in touch
We are always happy to have a friendly, no-obligation conversation about your care needs and how we can help.
Our Areas of Specialism
We know some types of care require something a little more specialist to ensure you and your relatives concerns and challenges are taken care of.
Dementia Care
Understanding, person-centred care focused on routine, familiarity and dignity, delivered by carers trained to support individuals living with dementia.
Parkinson’s Care
Personalised support to help manage symptoms, mobility challenges and daily tasks, while encouraging independence wherever possible.
Palliative Care
Compassionate, respectful end-of-life care focused on comfort, dignity and emotional support for both clients and their loved ones.
Get in touch
At Cheltenham and Cotswold Care, we believe care should feel personal, reassuring and kind, just like family. Please don’t hesitate to contact us to find out how we can support you or your loved one.
